UK nurses spend huge amounts of time daily in administrative tasks rather than delivering patient care. During an explorative collaboration with the Royal College of Nurses and the XDs (Experience Design Group) the challenge was to develop prototypes to make the Nurses' patient update coordination role more efficient.
In a workshop environment we worked in multi-disciplinary teams including nurses from various departments and entered a user journey exploration and rapid idea generation and iteration process.
Our final concept aimed at eliminating much of the need to record observations and actions in a separate step. Instead, an Amazon Alexa powered device would record verbal notes from Nurses as they are carrying out their tasks, convert natural language into quantifiable data, and add it to a data table in the patient records.
The output of this project was a functioning prototype of a voice app running on an Amazon Echo Dot. The app responded to commands, provided audio feedback, and logged entries in data tables on a web-based prototype in real time.